Support

Need help? Contact our support team:

[email protected]

Support Policy

Support Hours:
Monday–Friday, 9:00am–5:00pm (AEST/AEDT)

Response Times:

We aim to respond to most support requests within 1–2 business days
Complex technical issues may take longer, but we will keep you updated where possible

What We Help With

Account access issues
Subscription and billing questions
Bug reports and technical problems
General questions about how to use Smart Money

What We Don't Do

We do not provide betting, gambling, or financial advice
We cannot guarantee performance outcomes or profits
We do not offer refunds outside of Apple's refund policy

Before Contacting Support

Please check our Results Privacy Policy and Terms of Service for answers to common questions about data handling, subscriptions, and service terms.